When you spend over £50 online our goods are dispatched free of charge to Mainland UK*, and at a nominal charge to cover additional costs to the rest of the UK and Europe. It might be free to you, but we use one of the more expensive courier services out there with all the bells and whistles.
We'd like to make your shopping experience as easy as possible so provided that you're spending more than £50, you don't have to worry about any of the extras that some of our competitors would normally add on at the end.
Every one of our parcels will be sent using a registered courier or by a royal mail service with a tracking facility. You will also be sent the tracking code so you can follow your parcel right to your door, and to make things even better for our couriered parcels, on the day of delivery you will be emailed or texted with a 1 hour delivery slot and your drivers name. This provides security for both you and us, ensuring piece of mind. Since using this service we have reduced delays, losses and missed parcels to almost zero.
If you buy through us you can rest assured that we don't scrimp when it comes to the most important part of the service - getting your parcel to you.
*Highlands, Islands and Northern Ireland excluded
**Excludes cylinders, twinsets, and any products individually over 10kg.